Asian Payments Product Executive

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  • Location

    Isle of Man

  • Reference

    LJJP 12202

  • Salary



  • Type


The Role

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Our Client, one of the world’s largest independent bookmakers and an industry leader in betting innovation, is seeking to recruits a talented and highly-motivated Asian Payments Product Executive to join their ever-growing teams of professionals.

The right candidate will support Asian payments daily operation including testing, troubleshooting, reporting, and monitoring as well as resolving daily issues and acting as a point of contact for PSPs.

Key Responsibilities:

  • Testing deposits and withdrawals using payment methods, including wechat Alipay QQ CUP;
  • Basic level of troubleshooting and investigation of technical issues;
  • Escalate major issues and manage them until resolved with respective teams internally and with 3rd party providers;
  • Monitor, report and investigate issues around daily success rates from each payment method;
  • Create KB whenever needed, to guide or explain to customers;
  • Drive healthy communication between all parties including; PSP, IT, Finance, Operations, and Commercial.

The Candidate

  • Experience in Payments role within the online Gaming industry;
  • Knowledge of standard IT;
  • Ability to work as part of a team;
  • Able to read, write and listen Mandarin, Cantonese is additional;
  • Numerate with excellent analytical skills.

The Company

Our client is one of the world’s largest independent bookmakers and an industry leader in betting innovation. Their maintained growth, creativity and relevance in the global betting community alongside their partnership of a premier league football team has ensured their brand is recognised across the world.

The Benefits

  • Attractive salary
  • Supported in your professional growth
  • A dynamic and international working environment

The Location

The Isle of Man is an English speaking island nestled between the UK & Ireland. As the 8th richest country in the world it takes less than an hour’s flight (with operators including EasyJet and British Airways) from the entertainment and shopping of London. The island offers a remarkable quality of life with short commutes, high salaries, low domestic tax rates, a rich Celtic heritage, and a passionate outdoor pursuits community.

Recently named a ‘UNESCO world biosphere’, the island is simply stunning, with beautiful hills, glens, and beaches. With an extremely diverse economy which includes many of the world’s largest e-gaming companies, it has 83,000 residents, many of which have purposely chosen to relocate there. With unemployment at 1% and crime rate even lower it’s easy to see why this green and friendly Island is nicknamed the ‘Gem of the Irish sea’.

Isle of Man
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