An exciting new gaming company, with offices in Barcelona, would like to engage the services of a Customer Care Executive. The ideal candidate will provide excellent support for players, taking action on daily issues in systems, sites, hardware, procedures, campaigns, and products – and escalating appropriately. A previous experience gained within the online gaming industry as well as fluency in Spanish and/or Portuguese are essential.
The right candidate will interact with, provide feedback to, and nurture a high-quality relationship with not only the end customer but also his/her colleagues by embracing and supporting the company’s culture and team spirit. You will engage in close and pro-active collaboration with the other operational teams, such as Fraud & Risk, Responsible Gaming, PSP, Marketing, and CRM in order to remain aware of product offering.
Other Key Responsibilities include:
An exciting new gaming company, Sports betting and Casino games, with offices in Barcelona.
Barcelona is the centre of Catalonia and a municipality in Spain. Its currency is the Euro and national language is Spanish. It is a holiday destination of choice with millions of people visiting each year. With world-class facilities and laid back Mediterranean lifestyle why not explore Barcelona?
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