Customer Service Agent

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  • Location

    Malta

  • Reference

    MHR 12117

  • Salary

    Attractive

    Attractive

  • Type

    Permanent

The Role

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A firm based in Malta, assisting businesses in a professional, efficient and cost-effective manner with a team of back office support staff, is looking for a Customer Service Agent to join their team.

You will act as one of our best representatives working in a multi-cultural environment with other departments. With your experience and communication skills, you will take responsibility for assisting customer queries, resolving issues to the best of your ability and take pride in being a part of our success. You will be curious to know and understand our clients’ businesses so that you can offer the best support possible.

The Candidate

  • Assisting customers via e-mail, live chat, and telephone;
  • Enjoy problem-solving;
  • Managing customer accounts (passwords etc.);
  • Support the KYC department on a daily basis;
  • Work together with your team to reach customer service-related targets.

The Company

A firm based in Malta, assisting businesses in a professional, efficient and cost-effective manner with a team of back office support staff.

The Benefits

  • Competitive salary
  • An equal opportunities employer
  • A friendly and collaborative working environment
  • Positive and productive team
  • Training and progression opportunities

The Location

Malta is a small archipelago in the Mediterranean Sea, south of Sicily. It is an independent member state of the European Union and home to a little less than half a million people. It is English speaking and salaries are paid in Euros.

Malta is extremely popular for relocations, boasting as it does low domestic tax rates, Schengen Area membership, a rich history, a vibrant and active social scene, and the highest average number of days of sunshine per year in Europe.

Malta
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