Danish Customer Support Agent

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  • Location

    Malta

  • Reference

    MAM 10916

  • Salary

    €21,000

    €21,000

  • Type

    Permanent

The Role

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Our client is looking for a dynamic and motivated customer focused professional to join their customer support team. This role would suit a natural communicator who can  identify and maximise sales opportunities.

Duties Include:

  • Delivering a high level of service ensuring player satisfaction and handling of all general enquiries.
  • Natural communicator through Email, Online Chats & Telephone.
  • Making all our players happy in a fast paced environment.
  • Strong communicator as well as instinctive solution provider.
  • Taking on board feedback, learning and constantly enhancing your already incredible skills.
  • Turning registered players into loyal members of the best gaming community .using an effective selling approach which is beneficial to both our company & our players.
  • Working independently and being trusted to make decisions to improve player satisfaction and team results.
  • Be an amazing team player every day.

The Candidate

  • You are awesome in Danish, both written and spoken (and pretty good in English too).
  • You have experience and a passion in dealing with customers.
  • You thrive at multi-tasking.
  • Master new skills quickly.
  • A super positive attitude.
  • Expert coffee maker (tea making is also considered an asset).

The Company

  • Cool offices based in the most popular location on the island – central Sliema.
  • 3 weeks’ in-depth initial training so you can hit the ground running with confidence.
  • Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area.

The Benefits

  • Breakfast twice a week along with fruit & biscuits daily.
  • Monthly happy hour! Time to have a beer and a bite to eat with your colleagues.
  • Private health insurance.
  • An opportunity to grow professionally within one of the biggest iGaming companies in the world.

The Location

Malta is a small archipelago in the Mediterranean Sea, south of Sicily. It is an independent member state of the European Union and home to a little less than half a million people. It is English speaking and salaries are paid in Euros.

Malta is extremely popular for relocations, boasting as it does low domestic tax rates, Schengen Area membership, a rich history, a vibrant and active social scene, and the highest average number of days of sunshine per year in Europe.

Malta
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