Finnish Retention Coordinator

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  • Location


  • Reference

    MAM 11843

  • Salary



  • Type


The Role

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Our Client, a well established and stable online gaming company based in Malta, is looking for a Finnish Retention Coordinator to join their ever growing team. If you have what it takes to make the online gaming industry a safe, enjoyable, and innovative experience –  we are looking for you! Your role would be to deliver a stellar customer experience, building unparalleled loyalty and growing the player base on the pillars of Entertainment, Rewards and Social Responsibility for the fastest growing brand in the Nordics.

Key Responsibilities include:

  • Deliver targeted, segmented retention campaigns;
  • Relevant and timely communications throughout the player lifecycle stages;
  • Identify, localise and plan for relevant market opportunities;
  • Identify key local factors for the engagement and loyalty model;
  • Identify regional market needs and implement applicable campaigns/reward mechanisms;
  • Ownership of the promotional calendar;
  • Campaign monitoring and evaluation;
  • Work with customer segmentation and profiling tools;
  • Help develop predictive customer modelling.

The Candidate

  • At least 2 years of experience in the same capacity
  • Native communication skills (Finnish)
  • Strong command of the English language
  • Positive, creative and determined to succeed
  • Quality-oriented
  • Great team player, yet capable of working independently
  • Experience in a customer-centric environment. iGaming a plus but not a must
  • Are clearly a “left-brained” person
  • Think completely outside the box
  • Have an exceptional eye for detail
  • Have self-discipline, business acumen and a strong work ethic.

The right candidate will be working closely with various internal (Marketing, Operations, Product, and Growth) and external stakeholders.

The Company

Well established and stable online gaming company based in Malta and other offices in Europe with a Q3 2017 revenue of SEK131m.  They have several exciting products under their belt and aim to deliver additional innovative and secure gaming experiences with your help.

The Benefits

  • Competitive salary
  • Twice yearly bonuses
  • Professional development opportunities
  • Truly fun and supportive multinational team
  • Innovation, embracing change and eagerness are the company’s motto

The Location

Malta is a small archipelago in the Mediterranean Sea, south of Sicily. It is an independent member state of the European Union and home to a little less than half a million people. It is English speaking and salaries are paid in Euros.

Malta is extremely popular for relocations, boasting as it does low domestic tax rates, Schengen Area membership, a rich history, a vibrant and active social scene, and the highest average number of days of sunshine per year in Europe.

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