Head of Account Management

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  • Location

    Malta

  • Reference

    MTS 11526

  • Salary

    Highly Competitive

    Highly Competitive

  • Type

    Permanent

The Role

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A Fantastic opportunity for a Head of Account Management to join a cutting-edge online casino games company in Malta. You will be required to forge close relationships with existing and new B2B clients and successfully manage their expectations. The Head of Account Management is responsible for all the account management functions and will lead and inspire a group of Account Managers in all building lasting relationships with clients at all time.

Essential Job Functions:

  • Build and manage close relationships with all allocated B2B clients;
  • Manage multiple B2B clients in a professional and organised manner. Complete regular client review meetings. Create and manage backlogs of client requirements and also assist Account Managers in meeting facilitation and deal closing sessions;
  • Ensure clients are optimising our games on their sites. Collaborate with external and internal marketing teams. Pass across marketing materials and digital assets. Work to get premium onsite positioning of our games and new games released quickly on clients’ sites, whilst overseeing all set backs and ensuring a resolution is found for all deals and accounts;
  • Deliver client revenues in line with company forecasts and communicate KPIs against projections to senior management;
  • Establish trust and relationships with key client influencers and decision makers, whilst be the catalyst to ensure all relationships are nurtured, fostered and enhanced;
  • Work with clients to compile data and insights on product performance versus that of competitors, the effects of targeted campaigns and promotions etc;
  • Up-sell the existing clients for new products and premium offerings. Work with them to broaden the product footprint within their business
  • Liaise with the Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, and to communicate feedback on client requirements, preferences and valued-added features;
  • Be an inspirational leader at all times whilst coaching the Account Management team to develop the overall account management cycle.

The Candidate

  • A minimum of 5 years of experience as an Account Manager.
  • A minimum of 3 years of experience within the iGaming industry.
  • Experience supporting key accounts and a proven track record in growing an existing business portfolio and in achieving, and exceeding, established revenue targets.
  • A record of developing strong working relationships with executives, peers, and associates.
  • Experience working inside an iGaming B2C operator is highly advantageous.
  • Ability to lead, inspire and motivate a team of Account Managers.
  • Great interpersonal skills.
  • Passion for gaming.

The Company

A creative iGaming company which specialises in mobile games. They are a big name in online casino games and have a really creative and tech orientated team.

The Benefits

  • Great company benefits.
  • Young & dynamic team.
  • Innovative & mindful culture.

The Location

Malta is a small archipelago in the Mediterranean Sea, south of Sicily. It is an independent member state of the European Union and home to a little less than half a million people. It is English speaking and salaries are paid in Euros.

Malta is extremely popular for relocations, boasting as it does low domestic tax rates, Schengen Area membership, a rich history, a vibrant and active social scene, and the highest average number of days of sunshine per year in Europe.

Malta
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