IT Engineer

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  • Location


  • Reference

    MAG 11889

  • Salary

    Up to €60,000

    Up to €60k

  • Type


The Role

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We are seeking an IT Engineer to join our Client’s ever-growing team that focuses on providing support to their Malta-based operators.

You will be getting involved in:

  • Providing technical expertise and support across the Client’s product portfolio;
  • Actively engaging with Malta-based operators, developers and third-party providers;
  • Working alongside the Malta Account Management Team to deliver the best service & systems we can to our operators;
  • Building strong, long-term working relationships with our operators;
  • Resolving support issues & providing ongoing IT solutions;
  • In-depth investigation and resolution of live incidents;
  • Providing ongoing automation and monitoring solutions;
  • Working closely with operators in Regulated Markets.

The Candidate

  • Proven technical expertise with Microsoft technologies including SQL Server, Windows Server IIS Server preferably with MCSA/MCSE Qualification;
  • Previous experience in a support role, using a ticketing system and providing technical support at a 2nd or 3rd tier level;
  • A passion for excellent customer service and communication skills is a must;
  • Comfortable with hosting technical face to face meeting with customers;
  • The ability to manage multiple deadlines and perform under pressure is essential;
  • A team player who enjoys working in a collaborative and cutting-edge environment;
  • Can work as part of a wider team but also in isolation;
  • A can do, positive, reliable and energising attitude.

The Company

With over 2,500 employees, operating in multiple countries over various jurisdictions, our client is the largest e-gaming software provider in Europe. Arguably one of the dynamic firms globally they have won multiple awards and more recently we named in the telegraphs top ten best firms to work for.

Their style is to create a collaborative, team environment where ideas can thrive. Fuelled by their free lunches and coffee bar you’ll be working alongside some of the world’s top players in their field.


The Benefits

  • Competitive salary
  • Healthcare
  • Discretionary bonus
  • Pension
  • Life Assurance
  • Relocation Support

The Location

Malta is a small archipelago in the Mediterranean Sea, south of Sicily. It is an independent member state of the European Union and home to a little less than half a million people. It is English speaking and salaries are paid in Euros.

Malta is extremely popular for relocations, boasting as it does low domestic tax rates, Schengen Area membership, a rich history, a vibrant and active social scene, and the highest average number of days of sunshine per year in Europe.

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