IT Software Engineer

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  • Location

    Isle of Man

  • Reference

    LJJP 12185

  • Salary

    Market rate

    Market rate

  • Type

    Permanent

The Role

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We are seeking an IT Software Engineer to investigate, troubleshoot and resolve incidents on live systems, in addition to deploying software to update and add to our Client’s portfolio of games and products.

As an IT Software Engineer you will be responsible for:

  • Providing technical expertise across the product portfolio, covering both software deployment and support;
  • Troubleshooting complex support queries from operators, investigating SQL databases to identify software bugs;
  • Supporting and maintaining SQL and Microsoft environments;
  • Managing the delivery of new software to our systems whilst ensuring continuous availability of our products and services;
  • Actively engaging and building relationships with operators, development teams and third-party providers;
  • Resolving support issues, providing ongoing IT solutions in a fast-paced production environment;
  • In-depth investigation and resolution of live incidents;
  • Providing ongoing automation and monitoring solutions.

The Candidate

  • Experience in Windows Server applications and troubleshooting SQL based issues;
  • Previous experience in a support role, using a ticketing system and providing technical support at a 2nd or 3rd tier level;
  • Excellent customer service;
  • Good communication skills;
  • Team-player

Ideally, you will have knowledge and exposure to some of the following technologies:

  • SQL Server 2014/2016
  • Transact- SQL
  • SSIS
  • Windows Server
  • C# development
  • F5 Loadbalancer
  • Virtualisation
  • Automation and monitoring solutions

Ideally, you may also have:

  • Microsoft qualifications including both MCSA and MCSE (SQL server track);
  • Knowledge of virtualisation technologies and IT infrastructure (servers, networking, and storage);
  • Experience troubleshooting and deploying on live systems.

The Company

Our client is a natural-born winner. Best in class for tech, for employee welfare, for diversity and inclusion – you name it they own it!

Their style is to create a collaborative, team environment where ideas can thrive. Fuelled by their free lunches and coffee bar you’ll be working alongside some of the world’s top players in their field.

 

The Benefits

  • Annual Training Budget
  • Free Food and Drinks with onsite Canteen and Coffee Shop
  • Vibrant social culture
  • Onsite gym
  • Family orientated culture
  • Pension
  • Private Healthcare

The Location

The Isle of Man is an English speaking island nestled between the UK & Ireland. As the 8th richest country in the world it takes less than an hour’s flight (with operators including EasyJet and British Airways) from the entertainment and shopping of London. The island offers a remarkable quality of life with short commutes, high salaries, low domestic tax rates, a rich Celtic heritage, and a passionate outdoor pursuits community.

Recently named a ‘UNESCO world biosphere’, the island is simply stunning, with beautiful hills, glens, and beaches. With an extremely diverse economy which includes many of the world’s largest e-gaming companies, it has 83,000 residents, many of which have purposely chosen to relocate there. With unemployment at 1% and crime rate even lower it’s easy to see why this green and friendly Island is nicknamed the ‘Gem of the Irish sea’.

Isle of Man
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