Junior KYC Agent

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  • Location

    Malta

  • Reference

    MHR 12072

  • Salary

    Attractive

    Attractive

  • Type

    Permanent

The Role

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We are delighted to be recruiting for the role of a Junior KYC Agent for our Client. With great attention to detail and hard work, you will be dealing with the organisation’s clients and will be responsible for checking documents and actively looking out for any suspicious behaviour.

Role responsibilities include:

  • Liaising with the AML Manager;
  • Engaging in live chat, providing excellent customer service during all interaction with clients;
  • Document checking to ensure documents submitted conform to our requirements;
  • Welcome calls to clients and assisting them with KYC onboarding questions;
  • Answering client tickets related to KYC questions;
  • Working with the compliance manager to update KYC processes.

The Candidate

  • Minimum 1-year experience in the KYC/customer service environment;
  • Ability to work shifts;
  • Excellent attention to detail;
  • Ambitious and motivated;
  • Team player;
  • Fluent in both written and spoken English.

The Company

A firm based in Malta, assisting businesses in a professional, efficient and cost-effective manner with a team of back office support staff.

The Benefits

  • Competitive salary
  • An equal opportunities employer
  • A friendly and collaborative working environment
  • Positive and productive team
  • Training and progression opportunities

The Location

Malta is a small archipelago in the Mediterranean Sea, south of Sicily. It is an independent member state of the European Union and home to a little less than half a million people. It is English speaking and salaries are paid in Euros.

Malta is extremely popular for relocations, boasting as it does low domestic tax rates, Schengen Area membership, a rich history, a vibrant and active social scene, and the highest average number of days of sunshine per year in Europe.

Malta
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