Operations Officer

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  • Location


  • Reference

    MMC 11971

  • Salary



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The Role

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A private credit institution with offices in Malta is seeking to engage the services of an ambitious individual as Operations Officer in Business Banking & Retail Deposits. You will be reporting directly to the Operations Manager and will be part of the team that is responsible for our Client’s customers and their needs.

Main areas of responsibility:

  • Support the Operations Manager in the on-boarding and screening process;
  • Perform due diligence checks and assist in the on-going monitoring of existing customers;
  • Conduct customer reviews according to internal policies and procedures;
  • Liaise with all internal departments regarding any compliance issues;
  • Identify risks associated with customer transactions and report such risks and compliance gaps;
  • Ensure that all AML and KYC requirements and procedures are followed appropriately;
  • Provide reports on a regular basis, as directed or requested by the Operations Manager;
  • Assist the Operations Manager in market research and analysis together with the implementation of new projects as required from time to time;
  • Input, maintain and manage customer data, within a corporate management information system;
  • Reply to customer emails, in a timely and professional manner;
  • Schedule and attend customer meetings with the Operations Manager and record meeting minutes;
  • Provide customers with accurate information regarding the Bank’s products and services;
  • Keep abreast with current and new legislations, laws, directives and regulations related to the banking industry;
  • Perform general office duties;
  • Assist in bank reconciliations;
  • Work together with the team on their operational procedures;
  • Support internal and external audits;


The Candidate

  • Diploma and /or Bachelor’s degree in Banking, Business, Management or equivalent;
  • Proficiency in the English language;
  • Excellent eye for detail and high work standard;
  • The ability to meet deadlines and prioritise effectively;
  • The ability to work proactively, independently, as well as part of a team;
  • Willingness to learn and grow;
  • Energetic and have a positive attitude;
  • Good knowledge of Microsoft Office tools;
  • Great customer service skills;
  • Being familiar with the 4th AML Directive and the FIAU’s Implementing Procedures;
  • Have a particular interest in DLT and cryptocurrency industry as well as iGaming industry;
  • Previous experience within financial services/a corporate service provider;
  • Experience in a Bank’s Treasury Department;

The Company

A private credit institution with offices in Malta and in many different countries with an established reputation. They believe in celebrated success and have as such attracted an inclusive, multi-cultural team.

The Benefits

  • Competitive Salary
  • Multinational environment Flexible and friendly environment
  • Opportunities to develop within and outside your role
  • Social events throughout the year

The Location

Malta is a small archipelago in the Mediterranean Sea, south of Sicily. It is an independent member state of the European Union and home to a little less than half a million people. It is English speaking and salaries are paid in Euros.

Malta is extremely popular for relocations, boasting as it does low domestic tax rates, Schengen Area membership, a rich history, a vibrant and active social scene, and the highest average number of days of sunshine per year in Europe.

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