This role of the Operations Platform Administrator will serve as the Zendesk subject matter expert for the Operations organisation and all Zendesk users throughout our Client’s organisation. You will be responsible for supporting the day-to-day operations as well as the strategic direction of the Zendesk instance. You will need to juggle a diverse workload that includes troubleshooting the Zendesk application, optimising how it is used and identifying which product enhancements need to be implemented.
The role demands great technical depth, innate curiosity, a data-driven mindset, a stubborn refusal to settle, strong communication skills, and a mentality of starting with the user and working backward. The ideal candidate is motivated by building the future, can dig deep into the data to solve operational issues, is always driving small improvements in processes, hustles, and loves making something from nothing.
Your main responsibilities will include:
A leading company sitting within the iGaming sector. They offer services which include affiliate marketing, web development, customer service report and payments. They have an impressive portfolio of brands and have a talented, young and dynamic team. Their offices are stylish and based in the heart of Malta.
Malta is a small archipelago in the Mediterranean Sea, south of Sicily. It is an independent member state of the European Union and home to a little less than half a million people. It is English speaking and salaries are paid in Euros.
Malta is extremely popular for relocations, boasting as it does low domestic tax rates, Schengen Area membership, a rich history, a vibrant and active social scene, and the highest average number of days of sunshine per year in Europe.
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