Risk, Fraud and Payment Manager

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  • Location


  • Reference

    MAM 12272

  • Salary



  • Type


The Role

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Do you see yourself managing a company’s risk, fraud & payment (RFP) department, whilst overseeing the recruitment and training of the FRP department’s staff?

A Company based in Malta, offering a unique social betting experience to mobile users, is seeking to engage the services of a Risk, Fraud & Payment Manager to join their new team of professionals.

Duties include:

  • Management of RFP staff schedules to ensure that sufficient cover is provided and preventing backlogs;
  •  Evaluation of the performance of RFP staff;
  • Managing the Company’s response to any incidence of serious fraud or official disputes including:
    – Leading the internal investigation of the case
    – Contacting, then liaising with, the relevant authorities
    – Managing all further steps thereafter
    – Conducting any follow-up work as required
    – Keeping the senior management of the Company (including relevant compliance staff) notified of developments throughout;
  • Monitor sportsbook betting activity and combating with sportsbook fraud;
  • Reporting to the Head of Operation on behalf of the RFP department;
  • Liaising with the senior management, MLRO and regulatory compliance staff on all strategy and planning aspects for the RFP department;
  • Ensuring policies are implemented across the relevant sections of the RFP department quickly and effectively.

The Candidate

  • Three years of relevant experience, preferably in the iGaming sector on managerial position;
  • Good grasp of English (written and spoken);
  • Ability to work extended working hours when necessary;
  • Excellent communication and analytical skills;
  • Good organisational skills with attention to the detail;
  • Ability to work closely with other departments, especially the Customer Support Team and AML team;
  • Strong knowledge of sportsbook product;
  • Ability to travel or relocation for a period of a couple of months;
  • Good knowledge of Microsoft office package;
  • Understanding of related legislation and regulations including MGA and UKGC;
  • Strong knowledge of AML regulations will be considered as an asset;
  • Strong knowledge of Visa Claims Resolution and chargebacks will be considered as an asset.

The Company

Company based in Malta, offering a unique social betting experience to mobile users through its innovative, engaging platform.

The Benefits

  • Attractive salary
  • Clear path for career progression
  • Multicultural environment

The Location

Malta is a small archipelago in the Mediterranean Sea, south of Sicily. It is an independent member state of the European Union and home to a little less than half a million people. It is English speaking and salaries are paid in Euros.

Malta is extremely popular for relocations, boasting as it does low domestic tax rates, Schengen Area membership, a rich history, a vibrant and active social scene, and the highest average number of days of sunshine per year in Europe.

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