Sales Team Manager

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  • Location


  • Reference

    MAM 12120

  • Salary

    €50,000 + Commission

    €50k + Commission

  • Type


The Role

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An exceptional front-running iGaming company based in Malta has an opening for a dynamic Sales Team Manager where you will be responsible for driving company sales targets through the roof! Reporting directly to our CEO, you will manage the Customer Experience & Sales Team and you’ll achieve this by taking team management to the next level with contagious enthusiasm and charisma, sales knowledge and strategic, targeted campaigns and a strong willingness to succeed.

Our Client is a startup, and we’re looking for someone who wants a huge learning curve. They want a person who doesn’t back down in front of the huge challenges that come with working with startups, and who will stretch to the limits to reach his or her goals. Someone who is excited about the idea of working with the company’s founders and other individuals who have a really vast knowledge and experience in the business.

You’ll be responsible for:

  • Strategising and actioning a plan that will drive company sales target;
  • Motivating and incentivising the team daily with briefings, competitions and more;
  • On-going coaching and training of the agents and new team members to achieve targets and improve individual performance;
  • Creating reports on team performance and create effective action plans in order to optimise KPI results;
  • Managing the scheduling in order to maximise proactive contacts while maintaining adequate reactive support to achieve agreed KPIs;
  • Dealing with escalations and issues escalated by team members or staff from other departments in an efficient, timely and highly professional manner;
  • Liaise with other departments to enhance and improve communication and workflow;
  • Adopting, maintaining and promoting the company values without exception by leading by example and leading the team in accordance with them;
  • Sustaining a comprehensive understanding of processes and systems and proactively seek opportunities for positive improvements;
  • Supporting and monitoring the shift to achieve or exceed daily & weekly Key Performance Indicators.

The Candidate

  • Documented sales success, either working for a Telemarketing Company or for an iGaming Operator;
  • At least 2 years of relevant professional experience Accustomed to working with KPIs and ambitious targets;
  • Accustomed to working in teams and with external clients;
  • Entrepreneurial creative business skills;
  • Ability to deliver quality despite many parallel tasks ongoing;
  • High analytical skills with an interest in details;
  • Proficient in MS Office and Google Drive applications;
  • High social skills for working in teams and with operators; and
  • Rapidly adaptable to new situations with a can-do attitude.

The Company

This exciting, customer-centric company has a passion for innovation and a focus on all things fun. With super cool offices in Malta, your life will never be dull if you join this front-running iGaming company.

The Benefits

  • Competitive Salary
  • Team events
  • Join an innovative, fun but hard-working team

The Location

Malta is a small archipelago in the Mediterranean Sea, south of Sicily. It is an independent member state of the European Union and home to a little less than half a million people. It is English speaking and salaries are paid in Euros.

Malta is extremely popular for relocations, boasting as it does low domestic tax rates, Schengen Area membership, a rich history, a vibrant and active social scene, and the highest average number of days of sunshine per year in Europe.

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