Senior Claims Specialist

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  • Location


  • Reference

    LJJP 11869

  • Salary



  • Type


The Role

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The Senior Claims Specialist will be expected to provide high standards of service to clients throughout their claims experience, whilst at the same time being costs conscious. You will be handling claims for our entire range of protection products, emphasising on Motor and Commercial products.

As part of the Claims Team, you will be required to:

  • Communicate and work closely with clients and other parties throughout the claims-lifecycle as appropriately and efficiently as possible in order to facilitate settlement or handle queries;
  • Handle Motor, Public Liability, Employers ’Liability, Product Liability claims;
  • QA Management;
  • Claims settlement negotiations;
  • Actively apply reserves to files;
  • Participate in Project work;
  • Review files for fraud indications;
  • Liaise with customers to explain investigation outcomes and decisions;
  • Work with underwriters on Loss reserves, risk assessments, claims review etc;
  • Other tasks as determined by management.

The Candidate

  • Sound educational background, preferably holding on in the process of attaining relevant legal professional designations;
  • Insurance exposure at any level will be considered an asset;
  • Have a minimum of 3 years’ experience;
  • Possess outstanding written, listening and verbal communication skills;
  • Fluent in the English language;
  • Be tactful and understanding during client conversations;
  • Have strong organisational and time-management abilities;
  • Multi-task and work to a high standard;
  • Be self-motivated and passionate about Insurance;
  • Possess a natural ability to negotiate;
  • Adopt a pro-active approach to problem-solving;
  • Adopt a “whiter-than-white” approach to business ethics and demonstrate integrity;
  • Ability to work in a fast paced environment.

The Company

A leading insurance provider in Malta. They are based in excellent sea-front offices and boast a very professional, friendly team.

The Benefits

  • Attractive salary
  • Great benefits package
  • Opportunities for growth and development
  • comprehensive educational program
  • Support employees in their interests outside of the office

The Location

Malta is a small archipelago in the Mediterranean Sea, south of Sicily. It is an independent member state of the European Union and home to a little less than half a million people. It is English speaking and salaries are paid in Euros.

Malta is extremely popular for relocations, boasting as it does low domestic tax rates, Schengen Area membership, a rich history, a vibrant and active social scene, and the highest average number of days of sunshine per year in Europe.

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