Solutions Developer (Level 1)

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  • Location

    Isle of Man

  • Reference

    MIR 12056

  • Salary

    Attractive

    Attractive

  • Type

    Permanent

The Role

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Our Client is seeking to engage the services of a Solutions Developer to manage all the daily incident priority requests in relation to customers. You will be supporting the IT Teams to determine the Games Studio responsible for the issue until resolution.

You will facilitate and coordinate all tasked issues between yourself and the Studio providing consistent feedback into IT. Your ability to work with multiple teams is key in this role, from IT through to Studios, Platforms and Games Operations Developer teams, you will be required to work as a team to provide the outstanding service required for our operators.

You will provide support for product related issues, effective and timely feedback on support issues and support to dependent teams, as directed by the team seniors. Produce quality software and documentation as per agreed specification by adhering to defined team standards and best practices while actively engaging with the team.

The Candidate

  • Relevant qualifications;
  • Software development experience;
  • Understand the Software Development Lifecycle;
  • Appropriate problem-solving skills;
  • Work under pressure;
  • Proven time management skills are essential;
  • Excellent customer service and communication skills;
  • Strong analytical skills;
  • Ability to manage multiple deadlines and perform under pressure;
  • Ability to troubleshoot with assistance.

The Company

With over 2,500 employees, operating in multiple countries over various jurisdictions, our client is the largest e-gaming software provider in Europe. Arguably one of the dynamic firms globally they have won multiple awards and more recently we named in the telegraphs top ten best firms to work for.

Their style is to create a collaborative, team environment where ideas can thrive. Fuelled by their free lunches and coffee bar you’ll be working alongside some of the world’s top players in their field.

The Benefits

  • Competitive salary
  • Healthcare
  • Discretionary bonus
  • Pension
  • Life Assurance
  • Relocation Support

The Location

The Isle of Man is an English speaking island nestled between the UK & Ireland. As the 8th richest country in the world it takes less than an hour’s flight (with operators including EasyJet and British Airways) from the entertainment and shopping of London. The island offers a remarkable quality of life with short commutes, high salaries, low domestic tax rates, a rich Celtic heritage, and a passionate outdoor pursuits community.

Recently named a ‘UNESCO world biosphere’, the island is simply stunning, with beautiful hills, glens, and beaches. With an extremely diverse economy which includes many of the world’s largest e-gaming companies, it has 83,000 residents, many of which have purposely chosen to relocate there. With unemployment at 1% and crime rate even lower it’s easy to see why this green and friendly Island is nicknamed the ‘Gem of the Irish sea’.

Isle of Man
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