Support Officer (IT)

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  • Location


  • Reference

    MAG 491210

  • Salary



  • Type


The Role

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We are currently looking for a Support Officer to join our Client’s IT team, based in Malta.

The primary duties will include, but are not limited to:

  • Preparing, configuring, and installing ICT systems;
  • Monitoring and maintaining systems;
  • Troubleshooting of systems and hardware faults;
  • Helpdesk support and resolving technical issues;
  • User training and guidance;
  • Working closely with systems/applications administrators;
  • Preparing relevant documentation and reports;
  • Assisting and providing technical support to business users;
  • Proposing improvements to systems, processes and development tools;
  • Assisting in other tasks as directed.

The Candidate

  • A solid academic background in Technology but well versed in service and support;
  • An academic qualification in a relevant field of study at Level 5 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level;
  • If you do not have the necessary academic or professional qualifications but you have at least five (5) years working in supporting and administering ICT software and hardware systems, we would still be interested in speaking with you;
  • Candidates with longer working experience relevant to the role will be preferred;
  • Knowledge of service management, as well as industry certifications, would be considered an asset.

The Company

A financial service powerhouse based in Malta. They have an impeccable reputation and will be a gleaming entry to your CV.

The Benefits

  • Notable company
  • Competitive salary
  • Excellent company benefits
  • An extremely professional company

The Location

Malta is a small archipelago in the Mediterranean Sea, south of Sicily. It is an independent member state of the European Union and home to a little less than half a million people. It is English speaking and salaries are paid in Euros.

Malta is extremely popular for relocations, boasting as it does low domestic tax rates, Schengen Area membership, a rich history, a vibrant and active social scene, and the highest average number of days of sunshine per year in Europe.

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