Swedish-speaking Retention Agent

< Back to jobs
  • Location


  • Reference

    MHR 12243

  • Salary

    €18,000 + high bonus

    €18K + high bonus

  • Type


The Role

Add To Favourites View Favourites

We are seeking a top performing Swedish-speaking Retention Agent with B2C experience who will build and maintain client relationships. In this role, you will be asked to manage a portfolio of clients primarily over the phone. You will foster good client relationships aiming at ongoing activity and the achievement of specific revenue targets. You bring to the role your sales experience, capacity to solve client issues, a passion for the financial markets and a proven track record for delivering exceptional results.


  • Develop a strategic account and portfolio plans work with the assigned team;
  • Build solid relationships and trust with clients and improve business over the phone;
  • Bring sales experience along with industry insights;
  • Exceed client expectations via responsiveness, providing insights, marketplace knowledge, resolving technical issues;
  • Ability to quickly respond to client requests;
  • Strong problem-solving;
  • Meeting and exceeding set daily retention targets;
  • Liaising with dormant clients and converting them into active ones.

The Candidate

  • Fluent in Swedish;
  • A strong personality with substantial experience in the same role;
  • Flexibility to maintain focus through change and thrive in difficult situations;
  • Proven ability to multitask & work under pressure and build ongoing relationships;
  • Excellent written and verbal communication and presentation skills;
  • Proven track record of exceptional performance, high productivity and meeting deadlines;
  • Infectious sense of enthusiasm, fun, and imagination associated with a group committed to developing the best search sales experiences in the world;
  • Experience with a focus on Sales/Account Management;
  • Strong ability to work under pressure and target oriented.

The Company

Our Client is the destination for experienced, determined, hardworking and ambitious professionals seeking a rewarding career and lifestyle.

They are one of the best providers specialising in the management of strategic activities surrounding sales and customer relations.

The Benefits

  • Competitive salary
  • Internal training
  • A loyal and dedicated team
  • Opportunities for personal growth

The Location

Malta is a small archipelago in the Mediterranean Sea, south of Sicily. It is an independent member state of the European Union and home to a little less than half a million people. It is English speaking and salaries are paid in Euros.

Malta is extremely popular for relocations, boasting as it does low domestic tax rates, Schengen Area membership, a rich history, a vibrant and active social scene, and the highest average number of days of sunshine per year in Europe.

  • Interested?

    If this could be the job for you, we want to hear from you. Upload your CV and details using the fields below and our friendly team will be in touch within one working day.
    If there is anything you aren’t sure of, you can call .

  • Accepted file types: doc, docx, txt, wps, odt, wpd, rtf, pdf.

By clicking ‘submit’ you consent to your information being retained by Boston Group Limited in electronic format and shared solely with its global subsidiaries for the purposes of marketing, research, and sales related communications. Your information will be held in strict confidence and will only be passed to selected clients for the purposes of securing new employment and with your express consent. You will be added to relevant mailing lists but may unsubscribe at any point should you wish to do so.

Apply Now