CRM Sportsbook Coordinator

Anthony Murphy
Job Ref
  • You are passionate about sports
  • Previous experience in a similar role considered an asset
  • Career progression opportunities offered
Do you like challenges and have a bunch of fantastic ideas up your sleeve? Are you passionate about how players behave and interact with casino and sports products? Then this is a great opportunity not to miss out on!

Main duties:
  • Liaise directly with the Sportsbook Operations team to assist in coordinating the sports CRM plan;
  • Master and help push the boundaries of the current CRM tools; 
  • Give expertise on campaign set up & planning; 
  • Operate a number of projects to re-invigorate new forms of contact strategies to enhance customer experience and increase revenues;
  • Develop comprehensive briefs for campaigns;
  • Record plans to maintain visibility on CRM operations;
  • Recap on campaign results, follow-up their performance and make changes on setup if required;
  • Support in optimising the customer journey and experience;
  • Any other ad-hoc duties required. 
Key requirements:
  • Highly organised, creative with a great attention to detail;
  • Passionate about sports;
  • Flexible, with excellent time management skills;
  • A team player who is proactive, autonomous, and efficient;
  • Aware of the principles of CRM;
  • Technical understanding of CRM tools;
  • Basic knowledge of HTML;
  • A good understanding of the sports & casino verticals;
  • Strong people skills, enabling you to collaborate with different partners across the organisation;
  • Previous experience in a similar role would be considered an asset.
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Anthony Murphy
Senior Consultant
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