Senior Customer Support Agent

Location
Malta
Salary
Up to €30,000
Contact
Anthony Murphy
Job Ref
961744
  • Remote work offered
  • Two (2)+ years iGaming experience required
  • Personal & professional growth opportunities
Duties:
  • Answering customers enquiries via email and live chat;
  • Providing customer support on all aspect of the player experience;
  • Verifying customer accounts and processing payments;
  • Crediting Bonuses and Free Spins to Players;
  • Assisting in fraud and risk management;
  • Taking care of VIP players.
Requirements:
  • Previous Customer Service experience;
  • Two (2)+ years iGaming experience;
  • Excellent communication skills;
  • A previous VIP experience is a big plus;
  • Superb problem-solving skills;
  • Ability to work independently and as a part of a team;
  • Previous experience with Bitcoin is a major plus.
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Anthony Murphy
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