Chargeback Specialist - Partly remote

Location
Malta
Salary
Competitive
Contact
Lourens Pahud de Mortanges
Job Ref
963448
  • Cool company
  • Amazing benefits
  • Partly remote!
The Chargeback Specialist will have the opportunity to grow in a dynamic environment, owning the day-to-day chargebacks operations and supporting the ambitious growth objectives. If you’ve been described as a detail-oriented person who is always first to take initiative — read on. 
  
  
The role
  
Reporting to the Payment Operations Manager, this role is tasked with the following key deliverables: 
  
  • Log and process chargebacks and disputes in their entire process, daily
  • Liaise with customer support for all chargebacks related queries
  • Assist with reconciliation and refund payments
  • Assist in a number of deliverables within the month-end process relating to management accounts delivery
  • Liaise with the line manager monthly, keeping them updated on status, progress, issues, etc.
  • Assist with yearly external audit, prepare reconciliation statements
  • Other financial reports as requested on an ad-hoc basis
  
  
  
Requirements                                                                                                           
  
  • In possession of a finance-related qualification
  • Previous experience in a similar role within payments is a must
  • Previous experience with databases and SQL is considered an asset
  • Highly detail-oriented with good stakeholder management experience
  • Conversant with a strong interest in both IT and Finance
  • Results orientated, proactive and can-do attitude
  • Problem solver and experience working with cross-functional teams across multiple time zones
  • Willingness to positively represent the brand and its values
  • Log and process chargebacks and disputes in their entire process, daily
  • Liaise with customer support for all chargebacks related queries
  • Assist with reconciliation and refund payments
  • Assist in a number of deliverables within the month-end process relating to management accounts delivery
  • Liaise with the line manager monthly, keeping them updated on status, progress, issues, etc.
  • Assist with yearly external audit, prepare reconciliation statements
  • Other financial reports as requested on an ad-hoc basis
  
  
  
Requirements                                                                                                           
  
  • In possession of a finance-related qualification
  • Previous experience in a similar role within payments is a must
  • Previous experience with databases and SQL is considered an asset
  • Highly detail-oriented with good stakeholder management experience
  • Conversant with a strong interest in both IT and Finance
  • Results orientated, proactive and can-do attitude
  • Problem solver and experience working with cross-functional teams across multiple time zones
  • Willingness to positively represent the brand and its values
 
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