KYC and Fraud Analyst

Location
Malta
Salary
Up to €28,000
Contact
Anthony Murphy
Job Ref
965812
  • A recognised and award-winning online casino
  • Contribute to running and optimising our Client's operations strategy
  • Career progression opportunities
Do you have experience within the Gaming industry? Do you have in-depth knowledge of KYC, fraud and player behaviour? If you answered yes, then we are looking just for you!

Responsibilities:

  • Actioning KYC and affiliate KYC in a timely manner, adhering to internal procedures, whilst following up on changes;
  • Handling daily fraud alert and reports;
  • Investigating chargebacks on different PSPs;
  • Safeguarding the company's interest by keeping fraudulent and abusive activity away from the business;
  • Analysing gaming activity, identifying any suspicious activity;
  • Reviewing accounts, carrying out risk assessment while processing KYC, maintaining a high confidentiality level, according to internal procedures;
  • Answering to all KYC related queries sent through different communication channels;
  • Offering other teams guidance and support;
  • Actively contributing to improving the current internal processes in order to enhance the customer experience as well as the effectiveness of the team;
  • Working with 3rd party service providers in order to solve payment processing issues and provide a high level of service towards the players;
  • Performing various checks in order to prevent fraud, abuse and money laundering;
  • Actively participating in daily team meetings;
  • Escalating complex suspicious cases to the Affiliate and Fraud Specialist;
  • Closely cooperating with the Payments Team, handling escalations received from them and solving the escalation if it is possible;
  • Raising any training needs to the Team Lead;
  • Ad hoc tasks assigned by the Team Lead and/or Manager.
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Anthony Murphy
Senior Consultant
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