Senior Payments Analyst

Up to €30,000
Anthony Murphy
Job Ref
  • A recognised & award-winning online casino based in central Malta
  • Experience in risk fraud & payments within the gaming industry required
  • Career progression opportunities
Main Responsibilities:
  • Processing withdrawals (2nd line approvals) in a timely manner, following internal procedures, and helping with first-line approval;
  • Following up on changes;
  • Reviewing and processing on hold withdrawals, making sure that everything is processed that should be;
  • Following the procedures to process confiscations requested by the Fraud team;
  • Answering the questions made by the Analysts, offering help to make sure nothing stops them to achieve their KPIs.
  • Helping new starters to fit the team, providing shadowing and mentoring;
  • Supporting the team to process withdrawals to make sure they meet the SLA;
  • Aiding in the handling of daily payment related reports;
  • Reviewing accounts, carrying out a risk assessment before processing withdrawals, maintaining a high confidentiality level, according to internal procedures;
  • Responding to all payments related queries sent through different communication channels;
  • Providing other teams with guidance and support;
  • Actively helping with improving current internal processes by providing feedback to the Fraud and Payments Coordinator regarding existing procedures, make suggestions for improvements;
  • Performing various checks in order to prevent fraud, abuse and money laundering;
  • Actively participating in daily team meetings;
  • Escalating any suspicious cases to and cooperating with the KYC and Fraud Team;
  • Raising any training needs to the Team Lead;
  • Ad hoc tasks assigned by the Team Lead and/or Manager.
  • Experience in risk fraud and payments within the gaming industry;
  • Knowledge of international document verification, KYC and AML/CFT procedures;
  • Experience in credit card fraud and/or online payment processing merchant systems;
  • Online fraud investigations and/or online payments processing systems in considered as a big advantage, as well.
The Company:
A recognised and award-winning online casino based in central Malta, with autonomous teams around the globe working closely together towards a clear vision.
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Anthony Murphy
Senior Consultant
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