Head of Financial Operations (Remote)

Rest of Europe
Giada Pietribiasi
Job Ref
  • Attractive Salary
  • Remote Opportunity
  • Amazing Benefits

The Head of Financial Operations will be is a key contributor who will manage the whole operational finance function across funding, self-issuing, and BIN sponsorship partnerships. We’re looking for someone to assume a high level of ownership, be a self-starter, analytically minded with a strong focus on detail, and committed to high-quality deliverables. The ideal candidate must have the drive to improve processes, systems, and reporting continuously,  and if you could multi-task, work under pressure, and thrive in a fast-paced environment.
What you'll do
  • Operations Expertise: Defining, documenting and advising on operations procedures and controls related to all financial and card operations (across all life cycles)
  • Project Planning / Implementation: Developing detailed project plans to prepare implementations of new banking partners, card schemes and any related projects
  • Treasury: Coordinating and managing critical funds flow operations with the corporate finance department on accounting and treasury processes. This role will act as the key stakeholder with regard to regulatory obligations on client funds (safeguarding).
  • Stakeholder Relationship Management: Building strong relationships with internal and external stakeholders
  • Defining objectives & KPIs- Providing accurate and detailed forecasting as well as  relevant progress reporting to internal and external stakeholders
Key Responsibilities
  • Leading our operational global treasury and partners pre-funding/trust models
  • Operational vendor management and operational risk oversight of a highly diverse network of partners, including card processors and card schemes in addition to other banking partners
  • Lead efforts to implement tactical and strategic operational continuous improvement enhancements and controls overall related banking functional processes, including scheme clearing & settlement process
  • Oversee and coordinate the full reconciliation process for all our financial partners' setups across the globe
  • Managing the operational flows and procedures to operate all internal processing systems
  • Constant evaluation and improvement of internal policies and controls
  • Analysing business processes, identifying new opportunities, and driving projects to improve further processes and systems, with a focus on quality and efficiency
  • Key role in a number of deliverables within the month-end process in terms of management accounts delivery
  • Full ownership of the internal reconciliation engine, and liaising with the R&D team with future enhancements to existing processes
  • Performing ad hoc financial analyses as requested
  • Keep central updated documentation repository of all reconciliation processes, internal procedures and financial risk register
  • Act as an escalation point for Senior Finance Officer’s reconciliation issues
  • Liaise with the internal auditor around regular assessment of the operational finance processes
What you are 
  • 5+ years’ experience in a similar role
  • Strong project management and execution focus extremely organized and effective at time management
  • Industry Expertise within card processing and a deep understanding of regulatory requirements for financial institutions (such as Safeguarding)
  • Strong Microsoft Excel and database (MySQL) skills
  • Bachelor's Degree or higher in a quantitative discipline such as Accounting or Finance
  • Strong research, critical thinking, problem-solving skills and analytical skills
  • Experience working with B2C technology, fintech, and/or payment services business is considered advantageous
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Giada Pietribiasi
Associate Consultant
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