Risk & Fraud Operations Manager

€50,000 - €55,000
Lourens Pahud de Mortanges
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  • Great benefits!
  • Good salary
The Role
The Risk & Fraud Operations Manager will be reporting directly to the Director of Payments Operations.
The Risk & Fraud Operations Manager shall be responsible for the following tasks:
  • Develop and lead the Risk & Fraud Team
  • Implement new monitoring and KYC procedures based on need of the company and new products being developed
  • Monitor/oversee the day-to-day Risk & Fraud related tasks
  • Monitor/oversee daily transactions
  • Perform investigation of payment issues
  • Communicate internally and assist other departments with their queries
  • Liaise with partners and merchants
  • Working out processes and workflows for the Company operations
  • Drafting operational procedures
  • Conducting general operational duties, including onboarding (KYC checks/CDD/EDD), setups and configurations on operational systems
  • Assist with the research, requirements gathering, acceptance testing, implementation of new products
  • Assistance during internal and external audits
  • Other general operational duties assigned by management.
Main Requirements
  • Minimum 4 years work experience in the Fraud & Risk in a Financial Institution, Fintech/payment/e-wallet
  • Be computer literate and experienced in the use of MS Office.
  • Pro-active person with a can-do and decisive approach.
  • Ability to take ownership of tasks on an individual and team basis, as applicable.
  • Strong knowledge of AML and KYC local and European regulations
  • Good organisational and analytical skills with attention to detail
  • Excellent communication skills, both written and verbal in English and knowledge of German is a plus
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Lourens Pahud de Mortanges
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