Key Account Manager

Location
Malta
Salary
€60,000
Contact
Hilda Rudbo
Job Ref
1228695
  • Experience as B2B Account or Commercial Manager
  • Proven track record in growing an existing business portfolio
  • A successful track record in development of strong working relationships
As a B2B Key Account Manager your role will consist of offering top class services to your allocated existing customer accounts. Your
objectives will consist of obtaining and securing customer commitments to our Roadmap offerings and value proposition, to
ensure drive of desired share of wallet and revenue growth.

Objectives
• Manage the day-to-day customer management, covering the entire company products, solutions, and value proposition
• Proactively identify, plan and execute customer growth enablers, that will secure the company’s strategic long-term
position and growth objectives with designated accounts
• Build strong and long lasting fruitful and trustful relationships with all key customer contacts and stakeholders
• Develop, implement, and maintain an Account Plan that defines key customer revenue driving activities, and activity
objectives
• Keeping highest level of customer responsiveness securing highest level of customer satisfaction
• Keeping a customer centric way of working approach, that secures company global opportunity with designated
accounts
• Coordinate marketing and campaign activities with customer and internal stakeholders with purpose to drive portfolio
stickiness, revenue growth and ROI
• Managing and always keep update as relevant customer activities and opportunities within company Sales Force
system.
• Setting and manage budget process and forecasting for relevant accounts with highest possible accuracy and quality
assurance, that supports the company financial planning, and strategy objectives.
• Ensure customer game launch, marketing, and promotional optimization across All customer designated brands
• Meet or exceed customer performance KPIs as agreed with company from time to
• Organize, attend, and represent the company at events and exhibitions tailored to iGaming Operators
• Be a world class ambassador for the Company, and always act with a professional attitude.

Key Skills
• Prior experience working as an account manager / commercial manager across any relevant online (digital) industry and
sector
• Experience working within the iGaming industry
• Experience managing key accounts and a proven track record in growing an existing business portfolio and in achieving
established revenue targets
• A successful track record in development of strong working relationships with executives, peers, and associates
• Excellent communication skills
• Proven competence in negotiating.
• Good levels of experience in managing B2B clients and in working to contractually agreed commercial terms
• Experience drafting proposals and presenting in front clients
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Hilda Rudbo
Senior Consultant
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