Dutch Customer Support Agent

Location
Malta
Salary
€27000
Contact
Rosita Paulo
Job Ref
1214958
  • Great relocation package included
  • Offered benefits
  • Hybrid work option
Dutch Speaking Customer Service Agents Wanted!
Our client is a driven small company based in Sliema and they currently operate in various markets. With branches in Estonia and Finland, they are now also active on the Dutch market. With a Dutch license they have put all hands-on deck to make this casino a great success.

They just can't do it without you!

Are you currently looking for a new challenge?

Our client is looking for a customer support agent to join their team. Someone with exceptional communication skills, who can provide support via live chat, e-mail and telephone.

As part of the team, you are the contact person of the casino. The person who has the first contact with the player and makes the player feel heard and supported. 
 
What do they offer:
  • Flexible work schedule.
  • Training.
  • Remote working is an option.
  • A fixed salary starting from 27,000 EUR.
  • Working in a small team with very driven, experienced, and pleasant colleagues.
  • You can use a sports allowance, health insurance.
  • Fruit and other delicacies in the workplace.
  • We also organize fun team events.
 
Requirements: 
  • Prepare for 24/7 services on both Live Chat, Email and Phone.
  • Providing advice and product knowledge to our players.
  • You can think about solutions in a targeted manner in solving the players' questions.
  • Your mother tongue is Dutch with an excellent knowledge of English.
  • Keeping players' accounts.
  • You are solution-oriented
  • Actively think along to improve the player's experience.
  • You reside in Malta or the Netherlands.
  • Customer support experience is a plus.
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Rosita Paulo
Associate Consultant
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