A private credit institution based in Malta seeks a German-speaking Customer Services & Collection Officer.
The ideal candidate would be fluent in both English and German with some customer service experience. (This does not need to be industry related) The duties include:
The benefits include:
- Helping / Advising Customers in completing their Loan Applications.
- Assisting Customers with their Repayment Schedules.
- Answering all questions and queries via Phone, Chat, SMS or Email.
- Focused on enhancing the overall customer experience and promoting other potential products across our business.
- The working hours are Monday- Friday 8:30-5:30 with one hour lunch (No nightshifts or weekend work)
- You will join a small knit team of 15 with a defined management structure to guide you.
- €1000 relocation package.
- Accommodation assistance.
- Very Competitive salary and a Bonus.
- 38-day annual holidays per year.
- Career progression.
- Full-Time Contract.