German -Speaking customer service officer

Location
Malta
Salary
Competitive Salary
Contact
Emma Grehan
Job Ref
1333092
  • German speaking
  • No weekend or night shifts
  • Competitive salary bonus and 38 days annual leave

A private credit institution based in Malta seeks a German-speaking Customer Services & Collection Officer.
  
The ideal candidate would be fluent in both English and German with some customer service experience. (This does not need to be industry related)
  
The duties include:
  
  • Helping / Advising Customers in completing their Loan Applications.
  • Assisting Customers with their Repayment Schedules.
  • Answering all questions and queries via Phone, Chat, SMS or Email.
  • Focused on enhancing the overall customer experience and promoting other potential products across our business.
  
The benefits include:
  • The working hours are Monday- Friday 8:30-5:30 with one hour lunch (No nightshifts or weekend work)
  • You will join a small knit team of 15 with a defined management structure to guide you.
  • €1000 relocation package.
  • Accommodation assistance.
  • Very Competitive salary and a Bonus.
  • 38-day annual holidays per year.
  • Career progression.
  • Full-Time Contract.

 
  
 

 
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Emma Grehan
Associate Consultant
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