Senior Payments Manager

• Proven experience in online product solutions with payment solution providers.
• Implement and oversee the Payment product roadmap on behalf of the company
• Extensive knowledge of Gaming B2C & B2B payment solutions.

Introduction:
 
Our client, an award winning fast paced progressive sportsbook and casino platform provider containing over 9,500 casino games and more than 100 sports across 1,300-plus betting markets with innovative cross-selling solutions at the heart of the company DNA p is now offering the chance to for an experienced and ambitious Payment product expert to join the company as it scales further.
 
Summary of Position:
 
The Payments product Manager role will be critical in driving the clients expansion into both regulating and fully regulated markets, owning the overall payments strategy to the benefit of our clients.

You will have significant experience in Gaming B2C & B2B payment solutions, have the customer at the heart in all that you do, taking a consultative approach whilst maintaining a strategic in line with the company vision.

The role encompasses every aspect of payments from technical and product management of the roadmap, relationships with PSPs, operational flows, legal requirements and the ability to manage multiple stakeholders across the business to deliver a forward-thinking and pro-active payments function to our clients.

Responsibilities:

• Set up and Manage the payments roadmap, liaising with various stakeholders in Tech, commercial, finance and integrations.
• Evaluate and development of business cases for new payments-related projects in line with the company strategy.
• Responsible for onboarding of new payment solutions for current and future target markets, both in regulated and regulating markets.
• Lead the business on communication of potential applicable restrictions and limitations, adherence and fulfilment of relevant technical requirements.
• Be the first point of contact with payment providers and manage escalations of payments related issues between internal and external parties.
• Support with supervision and organisation of our PSP integrations roadmaps.
• Negotiation of PSP commercial terms and fees, review and adjustment of legal terms and conditions of compliance and services.
• Working with account management teams to undertake relevant PSP market research in line with company strategy whilst providing competitor analysis.
• Quality Testing of UX for integrated PSP methods, acceptance and sign-off on the delivery of requested technical integrations.
• Be the point of contact for internal stakeholders, assisting with queries related to meeting both business and legal/compliance requirements.
• Keep updated and informed on new payments solutions for the industry through research and networking.
• Prepare and maintain payments documentation regarding the internal processes procedures.
• Document and report on any major issues affecting payments processing. You also assist the Finance department in reconciliation processes and mismatch analysis.
• Take care of PSP reporting by analysing trends in terms of volumes, success rate, and performance.

 
Experience Required:

• Proven experience in online product solutions with payment solution providers.
•  Up to date knowledge about the iGaming industry and its regulations as well as passionate about technological solutions that enable smarter working.
• Extensive knowledge of integration and onboarding process and requirements with payment solutions suppliers.
• Exceptional problem-solving skills and ability to adapt to changing priorities, multitask and work under pressure.
• Excellent communication skills in English (written and verbal), other language skills are a big plus.
• Experience with technical backlog items, end user testing, bug alerting and monitoring.
• Be able to establish and maintain strong relationships with all payment providers in line with the company.

Benefits:

• Extensive health insurance package.
• Company and individual bonus based on performance.
• Wellness Allowance.
• Hybrid working model.
• Company events
• Attractive relocation package in place including flights and accommodation for overseas relocators to Malta.