IT Software Engineer

Isle of Man
Up to £40,000
Julian Perigo
Job Ref
  • Advanced SQL Server 2014/2016
  • Transact SQL
  • Fantastic team and company culture
As an IT Software Engineer you will be responsible for:
  • Providing technical expertise across the product portfolio, covering both software deployment and support
  • Troubleshooting complex support queries from operators, investigating SQL databases to identify software bugs
  • Supporting and maintaining SQL and Microsoft environments
  • Managing the delivery of new software to our systems whilst ensuring continuous availability of our products and services
  • Actively engaging and building relationships with operators, development teams and third-party providers
  • Resolving support issues, providing ongoing IT solutions in a fast-paced production environment
  • In-depth investigation and resolution of live incidents
  • Providing ongoing automation and monitoring solutions
Time is split between deploying software to staging and production environments, supporting incidents of varying degrees, logged with us by both our internal and external customers. Each product area is split into teams of roughly 8-10 engineers, meaning we can efficiently cover the average 4000 support incidents and 3000 deployments per quarter. Part of the role is also to liaise with development teams based across the world to ensure the quality of the software is at its utmost.

Technical Skillset Required:
  • SQL Server 2014/2016
  • Transact- SQL
  • SSIS
  • Windows Server
  • C# development
  • F5 Loadbalancer
Experience required:
  • Demonstrable experience in Windows Server applications
  • Experience in troubleshooting SQL based issues
  • Previous experience in a support role, using a ticketing system and providing technical support at a 2nd or 3rd tier level.
  • Excellent customer service and communication skills
  • A team player who enjoys working in a collaborative and cutting edge environment
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Julian Perigo
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