- Customer on-boarding and verification of documents
- You are an energetic, empathetic and positive individual
- You will be part of a team of workers and cross functional collaborators
A financial institution with offices in Malta with an established reputation. They believe in celebrated success and enjoy a multicultural atmosphere.The Role
The ideal candidate will be responsible for handling sales, customer on-boarding and document verification of a loan portfolio.
Your responsibilities will include:
• Actively seek new sales by executing appointed strategies and instructions;
• Adhering to the team’s sales targets and deadlines;
• Collaborate with the Sales team members to constantly improve process efficiency and
• overall results;
• Customer on-boarding and verification of documents as per the Bank’s Policies and
• Operational Procedures;
• Understand thoroughly the Bank’s products whilst ensuring that customers are always
• presented accurate information;
• Responding to any customer queries via email, SMS and phone;
• Provide an excellent customer experience;
• Work closely with other Bank departments, especially Payments and Collections, in
• order to ensure transparent and efficient interaction;
• Ensure adherence to the Bank’s Code of Ethics and related policies.Who are you?
You are an energetic, empathetic and positive individual. You have great communication skills with a results-driven approach and a passion for Sales.
• German native with an excellent level of English (company language)
• Previous experience in similar role is preferred;
• Experience with customer database is a plus;
• Team player with customer-oriented mindset;
• Able to demonstrate basic computer skills including use of Microsoft Office for Windows
• Knowledge of Outlook, Word, and Excel;
• Able to follow oral and written instruction and to identify exceptions;
• Attention to detail, initiative and high standard of work;
• Willingness to learn and grow.What's in it for you?
You will be part of a team of workers and cross functional collaborators with no boundaries when it comes to getting work done. There are lots of opportunities for you within in and outside your role.
Inclusive, multicultural and diverse company with many different nationalities represented.