Senior Support Agent - Remote

Location
Rest of Europe
Salary
Very Attractive
Contact
Anthony Murphy
Job Ref
640128
  • Remote work
  • Fluency in English is a must
  • Previous experience with Bitcoin is a major plus
Duties:
  • Handling customers' enquiries via email and live chat;
  • Offering support with regard to player experience;
  • Authenticating customer accounts and managing payments; 
  • Adding credit bonuses and Free Spins to players;
  • Assisting in good practice of fraud and risk management;
  • Providing VIP Player support.
Qualifications:
  • Previous Customer Service experience;
  • Must have 2+ years iGaming experience;
  • Excellent communication skills;
  • Previous VIP Experience is a big plus;
  • Superb problem-solving skills;
  • Ability to work independently and as a part of a team;
  • Previous experience with Bitcoin is a major plus.
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Anthony Murphy
Senior Consultant
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