Japanese Customer Service

Location
Malta
Salary
€24,000
Contact
Hilda Rudbo
Job Ref
679352
  • Previous experience in customer service or similar position
  • Excellent written and spoken skills in both Japanese and English
  • A team player with a positive attitude
Japanese Customer Support
 
Our client is looking for a Customer Support – Japan to support one of our key clients with their Japanese speaking players across their platforms! 

Based in Malta and forming part of a fantastic team, your responsibilities will include:
  • Assisting players via chat and e-mail
  • Providing a high level of customer service to players
  • Maintaining customer focus and responding to customer queries in accordance to company guidelines
  • Supporting and guiding customers with all requests and escalating and following up where necessary
  • Promoting the brands values and products
  • Ensuring a professional working relationships with customers and colleagues
Requirements
  • Previous experience in customer service or similar position
  • A team player with a positive attitude
  • Good communication and IT-skills
  • Excellent written and spoken skills in both Japanese and English
  • You must be over 18 years old and have a clean police record
  • Flexible approach to work and ability to work shift including weekends and public holidays
Benefits An attractive package will be offered to the right candidate.
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Hilda Rudbo
Senior Consultant
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