- Attractive salary
- Competitive benefits
- Bonus
A well established CSP is looking to hire a Chief Operations Officer who comes with previous experience in the industry. The selected candidate will be reporting to the Board of Directors.
Responsibilities: - Oversee and ensure smooth day-to-day operations across all business functions and entities.
- Lead the development and execution of operational strategies aligned with the Group’s vision and growth objectives.
- Partner with the Board to formulate business strategies and budget for investment capital to meet growth targets.
- Align operations with strategic direction, including financial policies, systems, and performance metrics.
- Oversee finance, HR, IT, marketing, and facilities to ensure cohesive project management and budget adherence.
- Drive improvements in financial systems, cost analysis, budgeting, and tax strategy.
- Identify and implement process enhancements to boost operational efficiency and profitability.
- Monitor organisational performance and present reports with corrective actions when needed.
- Foster a high-performance, inclusive culture by mentoring staff and optimising team productivity.
- Translate strategy into measurable goals and lead annual operational planning.
- Ensure compliance with legal, regulatory, and internal policies, taking remedial action as required.
- Manage key stakeholder relationships and represent the company in senior leadership forums.
- Provide effective project oversight, including timeline, cost, and deliverable tracking.
- Champion best practices that enhance both client and employee experience.
- Mitigate operational risks through strong governance and control measures.
Requirements: - University degree in business, finance, management, or related field.
- Proven leadership experience with strong analytical, strategic planning, and financial management skills.
- Excellent interpersonal, written, and verbal communication skills in English.
- Demonstrated ability to manage cross-functional teams and drive change.
- High integrity, resilience, accountability, and commitment to continuous improvement.
- Empathetic leadership style with a passion for developing people and creating a positive culture.
- Entrepreneurial mindset with a drive for innovation and excellence.
- Ability to thrive in a dynamic, fast-paced environment.