Merchant Onboarding Specialist

Location
Cyprus
Salary
EUR 36,000 - 48,000
Contact
Ioanna Vlassi
Job Ref
1673948
Our client is a fast-growing, regulated fintech company specializing in advanced payment technologies and financial infrastructure solutions. The company provides comprehensive payment services, including card processing, digital wallets, merchant acquiring, and cross-border payment solutions to financial institutions, PSPs, and businesses across Europe and beyond. They are known for their innovative approach, strong regulatory compliance, and commitment to delivering high-quality, scalable payment services.
 
About the Role We are looking for a detail-oriented and experienced Merchant Onboarding Specialist to manage the end-to-end onboarding of Forex brokers, prop trading firms, and other trading-related merchants. This role sits at the intersection of compliance, risk assessment, and client success. You will play a key part in ensuring smooth, efficient, and compliant merchant activation while maintaining high standards of due diligence.
 
Key Responsibilities
  • Manage the full onboarding lifecycle for Forex brokers, prop trading firms, and FX-related merchants
  • Review and verify KYC documentation, corporate structures, and legal packages
  • Conduct thorough due diligence and risk assessments on merchants and their business activities
  • Evaluate client licensing setups, jurisdictional compliance, and overall risk profile
  • Ensure all onboarding processes comply with AML, KYC, and internal risk policies
  • Coordinate effectively with Compliance, Payments, Sales, and Technical teams
  • Identify potential risks related to client profiles and payment flows
  • Maintain accurate records and documentation in CRM and internal systems
Requirements
  • 2+ years of experience in Forex, FinTech, Payments, or Financial Services
  • Solid understanding of KYC/AML procedures, especially with high-risk merchant categories
  • Experience reviewing corporate documentation (incorporation papers, UBOs, company structures, etc.)
  • Good knowledge of merchant assessment and payment processing workflows
  • Understanding of Forex broker business models (retail brokers, prop firms, IBs, white-labels)
  • Strong analytical, problem-solving, and decision-making skills
  • Excellent written and verbal communication skills in English
  • Experience working with CRM systems
Competitive Advantage
  • Previous experience in brokerage or payment service providers (PSPs)
  • Knowledge of offshore and onshore regulatory environments
  • Understanding of risk assessment in payments and trading industries
  • Additional languages
What Our Client Offers
  • Competitive salary and annual bonus 36,000 - 48,000 EUR gross pr year
  • Opportunity to play a key role in a fast-growing fintech company
  • Collaborative and innovative team environment
  • Flexible work arrangements to support work-life balance
  • Continuous learning and professional development opportunities
Apply now
Ioanna Vlassi
Managing Director, Cyprus
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