- Working stability and long term company goals
- Competitive benefits
- Cooperative management and fantastic calm working environment
Our client is a multi-regulated online Forex and CFD broker based in Limassol, Cyprus. They focus on delivering high-quality trading services and building long-term, trust-based relationships with clients. The company offers a secure and user-friendly trading environment for both new and experienced traders, with a strong emphasis on transparency, reliability, and responsive client support.
They are now seeking a dedicated Account Manager with fluent Farsi/Persian to manage and grow relationships with Persian-speaking clients.
The company has a fantastic working environment and is quit established for someone who wishes to have stability and work life balance
About the Role As Account Manager, you will be responsible for managing client relationships, supporting traders throughout their journey, and ensuring a high level of service and retention. You will handle day-to-day client communication, onboarding, product education, and issue resolution, while working closely with internal teams to continuously improve the client experience. The roles is not a hard sales role and its more client centric.
Key Responsibilities - Manage and nurture relationships with existing and new Persian-speaking clients
- Onboard new clients and clearly explain products, services, trading conditions, and available tools
- Respond promptly to client inquiries via phone, email, and online platforms
- Provide proactive support to address client needs, resolve issues, and promote long-term retention
- Monitor client activity and identify opportunities to enhance engagement and satisfaction
- Collaborate with sales, marketing, and support teams by sharing client feedback and supporting internal initiatives
- Maintain accurate and up-to-date client records in CRM and other internal systems
- Meet service and performance targets related to client satisfaction and retention
What We're Looking For - Fluency in English and Farsi/Persian (spoken and written) - essential
- Strong client relationship management skills with the ability to build trust and maintain long-term partnerships
- Excellent communication and interpersonal skills, with the ability to explain complex information clearly and professionally
- Strong organisational and time-management skills to handle multiple client accounts effectively
- Good understanding of online trading, financial markets, or brokerage services (prior experience in a similar role is a strong advantage)
- Proficiency with CRM systems, email, and standard office tools
- Ability to work on-site in Limassol in a fast-paced, client-focused environment
- Relevant diploma or degree in Business, Finance, Economics, or a related field is preferred (or equivalent professional experience)
What Our Client Offers - Competitive remuneration package 38,000 - 50,000 euros per year
- Collaborative team culture that values integrity, professionalism, and work life balance
- Clear potential for growth within the organisation and ability to navigate and grow to a Business Development role if the employee wishes
- Provident fund
- Company Bonus
- Working flexibility
If you are a client-focused professional with strong Farsi/Persian language skills and experience in financial services or brokerage, our client would be very interested to hear from you