Lead operations, infrastructure and operational strategy
Central to workforce, cost, financial planning and risk
Works with regulators, government bodies and third-party vendors
Key Responsibilities
Responsible for ensuring that the systems and operational infrastructure can support outstanding execution of current activities as well as ensuring a leading position in the marketplace to support opportunities for further growth.
Can articulate strategic direction within the area of responsibility and has a role in overseeing the translation of that strategy into operation.
Accountable for the optimisation of business and infrastructure operations within the area of responsibility.
Is central to the workforce & cost management, financial planning, and risk adherence of the area of responsibility.
Works with business/infrastructure functions to improve business and infrastructure operations and appropriately escalates matters if the operational, system & control-related issues cannot be resolved adequately within the region/ countries.
Ensures Corporate Governance Bank policies and governance standards are adhered to in the area of responsibility.
Maintains key relationships with third-party vendors as well as with appropriate regulators and government bodies in the area of responsibility.
Participates actively in committees in the Company where input from the Chief Operating Officer is required.