Senior Systems Engineer

• You will play a key role in designing, implementing and supporting complex IT
• Performance bonuses, health insurance and mobile allowance
• Hybrid working, based in Malta

Location: Malta
Working Model: Hybrid
Industry: IT Services / Cloud / Enterprise Infrastructure
 
About the Opportunity
We are looking for an experienced Senior Systems Engineer to join an established ICT solutions provider in Malta, delivering enterprise technology solutions to a diverse portfolio of clients.
 
This is an excellent opportunity for an infrastructure specialist who enjoys working with Microsoft technologies, cloud and hybrid environments, virtualisation, enterprise servers and storage solutions.
You will play a key role in designing, implementing and supporting complex IT infrastructure solutions, working directly with customers to understand their technical requirements and deliver reliable, scalable and secure systems.
 
The position combines hands-on technical engineering, infrastructure project delivery and customer-facing consultancy, offering the opportunity to take ownership of projects from initial planning through implementation, troubleshooting and handover.
 
You will also act as a senior technical resource within the team, supporting complex escalations and providing guidance to other engineers.
 
Key Responsibilities
Enterprise Infrastructure & Systems Engineering

• Design, implement, configure and support enterprise infrastructure solutions across on-premises, cloud and hybrid environments.
• Deploy and maintain Microsoft infrastructure technologies, including Windows Server, Active Directory, Microsoft 365 and Azure.
• Implement and troubleshoot complex server, storage and virtualisation environments.
• Configure and support enterprise virtualisation platforms, particularly VMware and Microsoft Hyper-V.
• Work with enterprise storage solutions, including SAN and hyperconverged infrastructure.
• Support highly available infrastructure environments, ensuring reliability, performance and business continuity.
• Troubleshoot complex technical issues across servers, storage, virtualisation and related infrastructure components.

Cloud & Hybrid Infrastructure

• Implement and support cloud and hybrid infrastructure solutions using Microsoft Azure and related technologies.
• Assist customers with infrastructure modernisation, cloud adoption and hybrid environment integration.
• Configure and maintain Microsoft 365 and Active Directory environments.
• Support the integration of on-premises systems with cloud-based services.
• Recommend improvements to infrastructure architecture, performance, resilience and security.

Technical Consultancy & Project Delivery

• Work directly with customers to understand their technical requirements and recommend appropriate infrastructure solutions.
• Provide technical consultancy during infrastructure design, planning and implementation.
• Take ownership of assigned technical projects from initial design through deployment, testing and handover.
• Collaborate with internal engineering teams, technology partners and customer stakeholders to ensure successful project delivery.
• Produce and maintain clear technical documentation, including infrastructure configurations, implementation procedures and handover materials.
• Ensure solutions are delivered in line with technical requirements, agreed standards and customer expectations.

Troubleshooting & Technical Leadership

• Act as a senior escalation point for complex infrastructure incidents and technical challenges.
• Investigate and resolve issues affecting enterprise servers, storage, virtualisation and Microsoft environments.
• Provide technical guidance and mentoring to other engineers within the team.
• Share knowledge, troubleshooting approaches and engineering best practices.
• Identify opportunities to improve infrastructure performance, reliability and operational efficiency.
• Maintain up-to-date knowledge of emerging cloud, infrastructure, virtualisation and security technologies.

Requirements

• Bachelor's degree in Information Technology, Computer Engineering or a related discipline, or equivalent relevant professional experience.
• Minimum 4 years of experience working with enterprise infrastructure technologies or within complex enterprise IT environments.
• Strong hands-on experience with Windows Server, Active Directory, Microsoft 365 and Microsoft Azure.
• Solid experience with enterprise virtualisation technologies, particularly VMware and/or Microsoft Hyper-V.
• Experience implementing and supporting enterprise server and storage technologies, including SAN and/or hyperconverged infrastructure.
• Good understanding of networking concepts relevant to enterprise infrastructure.
• Experience implementing, maintaining and troubleshooting high-availability infrastructure solutions.
• Strong analytical, troubleshooting and problem-solving skills.
• Ability to independently manage technical tasks and take ownership of infrastructure projects.
• Experience working with customers, internal technical teams or external technology partners.
• Excellent written and verbal communication skills.
• Proactive approach to technical challenges and continuous professional development.

Nice to Have

• Industry certifications from Microsoft, VMware/Broadcom, HPE or Veeam.
• Microsoft certifications relating to Azure administration, Windows Server or hybrid infrastructure.
• Experience delivering infrastructure projects within an ICT services provider, managed services provider (MSP) or systems integrator.
• Exposure to enterprise backup, disaster recovery and business continuity solutions.
• Experience supporting complex, multi-site customer environments.
• Knowledge of infrastructure security, monitoring and performance optimisation.
• Previous experience mentoring junior engineers or acting as a technical escalation point.

Salary & Benefits

• Competitive salary package.
• Performance-based bonus.
• Health insurance.
• Mobile allowance.
• Hybrid working arrangement.
• Ongoing technical training and professional certification opportunities.
• Exposure to leading enterprise infrastructure and cloud technologies.
• Opportunity to work on diverse customer projects and complex technical environments.
• Flexible, multicultural and collaborative working environment.
• Regular company social activities.