Danish-Speaking Customer Support Agent

• Location: St. Julians, Malta
• Employment Type: Full-Time
• Language Requirement: Danish & English

Join an International Team in the Exciting iGaming Industry!

Are you a native Danish speaker looking to kick-start your international career?

Do you enjoy helping people, solving problems, and working in a fast-paced environment? We are partnering with a leading company in the online gaming and sports betting sector that is looking for a Danish-Speaking Customer Support Agent to join its growing multilingual team in St. Julians Malta.

No extensive experience is required. If you're a strong communicator with a positive attitude and a willingness to learn, we'd love to hear from you!
What You'll Be Doing

• Supporting customers via live chat, email, and phone.
• Providing friendly, professional, and efficient customer service.
• Helping customers resolve queries and account-related issues.
• Escalating technical problems to the relevant teams when needed.
• Keeping accurate records of customer interactions.
• Working closely with colleagues in an international and multicultural environment.
• Contributing to a positive customer experience and helping the team achieve its goals.

What We're Looking For

• Native or fluent Danish and a good level of English.
• Strong communication and problem-solving skills.
• A positive, customer-focused attitude.
• Comfortable working in a dynamic, fast-moving environment.
• Ability to work on a rotating shift schedule, including evenings and weekends.
• A team player who enjoys working with people from different backgrounds.
• Previous customer service, retail, hospitality, tourism, call centre, or support experience is a plus, but not required.

What's in It for You?

• Competitive salary and benefits package.
• Full training and ongoing support.
• Relocation opportunity to Malta.
• International working environment with colleagues from across Europe.
• Clear career progression opportunities within a growing company.
• A fun, social, and dynamic workplace in one of Europe's most exciting industries.
• Great opportunity for recent graduates and candidates looking to gain international work experience.